About us

25 years of experience in hospitality

Hospitality is our raison d’être and our customers are at the heart of everything we do. We live for and because of our customers and their satisfaction is ours. We offer what we do best: optimal services in facilities that surprise, with quality products and experiences that exceed all expectations.

Our objective: your satisfaction

We are constantly striving to develop and improve our services to meet current trends and satisfy demand. We constantly reinvent ourselves to evolve with the needs of the new consumer.

Our customers have placed their trust in our companies throughout this time, choosing us to be part of the most special moments of their lives.

Our aim for the future is to continue working towards complete satisfaction, becoming a benchmark in the sector and achieving excellence.

Our goal: your satisfaction

We continuously strive to develop and improve our services, aiming to reach current trends and meet demand in the most satisfactory way. We constantly renew ourselves to move forward hand in hand with the needs of the new consumer.

The client has placed their trust in our companies throughout all this time, choosing us to be a part of the most special moments of their life.

Our future goal involves continuing to work for full satisfaction, becoming a benchmark in the sector and achieving excellence.

Purpose

At Grupo LUZE we want to illuminate the lives of the people with and for whom we work, seeking memorable and unique experiences, and projecting positive impacts in the environments where we are present.

MISSION

LUZE Group is a team of people working for people, with a family origin and rooted values, offering hospitality – hotel services, as well as experiences always seeking the maximum satisfaction of our guests.

Trying to always be the best hosts!

VISION

LUZE Group, we want to be generators of memorable and unique experiences, providing value in every little step we take, seeking the smiles of the people we work with and for whom we project ourselves. We want our attitude to SHINE by putting people and the environment at the center of where we are present.

LUZE is an attitude!

VALUES

1- Passion and Attitude: for what we do and who we are.

2- Empathy: we project closeness, warmth and respect.

3- LIGHT: Leading a commitment with people and the environment.

4- Commitment: what we do is important, how we do it is crucial.

5- Innovation: seeking different results.